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In response to increasingly diverse scam tactics, the following is an anti-fraud survival guide compiled from various relevant units (e.g., National Police Agency 165 Anti-Fraud Network):
1. Core Principles: The Three Don'ts and Three Do's
(1) The Three Don'ts:
1. Don't Click Randomly: Unknown links in SMS, Emails, or social platforms (especially shortened URLs).
2. Don't Easily Provide: Personal ID numbers, bank account numbers, credit card numbers, and SMS verification codes (OTP).
3. Don't Follow Instructions: Never operate ATMs, make online transfers, or purchase point cards according to others' instructions.
(2) The Three Do's:
1. Do Stay Calm: When encountering threats (e.g., court summons) or temptations (e.g., winning a prize), take a deep breath first.
2. Do Verify: Verify the information through official channels (e.g., official website phone numbers).
3. Do Report to Police: Call the 165 Anti-Fraud Hotline or 110.
2. Common Scam Scenarios and Countermeasures:
(1) Investment Scams (Most Common):
1. Characteristics: Promoting "guaranteed profits," "high returns," or "led by gurus."
2. Countermeasure: Investments should be made through legal brokers. Unknown "investment apps" or LINE investment groups are all scams.
(2) Canceling Installment Payments:
1. Characteristics: Pretending to be e-commerce customer service claiming "setting errors" or "VIP upgrade," requiring ATM operation.
2. Countermeasure: ATMs and online banking only have "transfer" functions and cannot cancel any deduction settings.
(3) Impersonating Government Agencies:
1. Characteristics: Claiming to be police or prosecutors, stating you are involved in a case and demanding to "monitor your accounts."
2. Countermeasure: Government agencies will never take statements over the phone, nor will they ask to monitor your property.
(4) AI Deepfake and Voice Cloning Scams (New Trend in 2026):
1. Characteristics: Using AI technology to fake videos or voices of relatives/friends asking for urgent loans.
2. Countermeasure: Establish a "secret code" among friends and family, or ask the person to perform specific actions (like waving or tilting their head) to verify if it's a pre-recorded or synthesized video.
3. Recommended Practical Tools:
(1) 165 Anti-Fraud Network: Provides the latest fraud trends and case reports.
(2) Whoscall App: Identifies harassing calls and suspected scam SMS.
(3) Trend Micro Anti-Fraud Expert (Dr. Message): Can be added as a friend on LINE to help identify suspicious links and fake news.
4. What to Do If You Unfortunately Get Scammed?
(1) Immediately: Call 165 to report the case.
(2) Initiate the "Earmarking Mechanism": Inform customer service of the remittance time and account number to potentially freeze funds in the recipient's account (must be done within the golden time window after remittance).
(3) Prepare Evidence: Gather chat screenshots and remittance records, report to the nearest police station, and obtain a report certificate.
5. When Your LINE Account Might Be Hacked (Unauthorized Login):
(1) You can submit a query via the "Contact Us" form.
* When submitting, please fill out every question in detail to facilitate LINE's subsequent processing. Please refer to: https://help.line.me/line/smartphone?contentId=20000437 &lang=zh-Hant
(2) Reference Info: For reasons, methods, and article examples of account hacking (unauthorized login), please refer to the explanation in [Important] How to Prevent Your LINE Account from Being Hacked?.
Related File: Anti-Fraud Survival Guide.pdf